New & Getting Started
Initial setup resources for new users
How does Jump work?Understanding the basics of how Jump operates
How to create an accountGet started and invite your team to use Jump.
How to log in when you don't use Microsoft 365 or GmailIf you don't use the two common email services, you can access your Jump account via magic link.
Understanding Core vs. Scale accountsCompare the differences between Core and Scale accounts in Jump to determine which is the right fit for your needs.
The difference between a Lite and Full seat userUnderstanding Full and Lite seat users in Jump
Getting started with JumpUseful clips and help articles for users who are new to Jump.
How to navigate the main Jump UIGet familiar with the Jump interface and know where to access the main features.
How to receive Jump notificationsAdjust your settings to get notified when pre-meeting prep is ready and/or when a meeting is done processing.
How to set up a Lite user on your Jump accountAdd a new Lite user to your account? Here’s how to set them up properly to support your workflows.
Startup guide for Lite usersHere's how to get started in Jump as a new Lite user.
What support options are available?How to get in touch with the Jump support team.