Who has access to these settings?
All users
What are Jump notifications?
There are three types of notification emails you can choose to receive from Jump:
An email indicating that a meeting has been processed (meaning you can now view the meeting notes, recap email, etc.)
An email letting you know that pre-meeting prep is ready to review for a specific meeting
An email sent when someone requests meeting notes or meeting notes are shared
How to turn on Jump notifications
If you didn't turn on Jump notifications during onboarding, here's how to enable them:
Go to Profile & settings > User settings > Preferences > Email settings.
Check on (or off, as desired) the settings to receive an email when a meeting is done processing, when pre-meeting prep is ready, and/or when someone requests meeting notes or meeting notes are shared.
Click Save.
How do notifications work if I'm a team admin?
Team admins can determine whether they want to receive emails only for meetings they own or for all team meetings.
Adjust this setting by going to Profile & settings > User settings > Preferences > Email settings > Meeting notification preferences and selecting your desired option.
This setting gives team admins more control over the number of email notifications they receive, while still maintaining visibility into their team's meetings within Jump.
What if I only want my team admin to receive email notifications?
If you don't want to receive email notifications from Jump, but you do want your admin to receive them, follow these steps:
Go to Profile & settings > User settings > Preferences > Email settings.
Under Additional notification emails, enter the email address of the person who should receive the email notifications.
Select which notifications you'd like them to receive:
Send me an email when a meeting is done processing
Send me an email when a pre-meeting prep is ready
Under Meeting notification preferences, select Only meetings I own.
Click the green Save button before exiting.
Need more help?
Chat: In your Jump account, click Help > Chat with support.
Email: [email protected]