I am a brand new user to Jump. How do I get started?
First off, welcome! We're excited to see you Jump in. To create an account, go to my.jumpapp.com and follow the instructions here.
If you're a brand new user, Jump will start you off with a free trial so you can try it it out.
I already have an account. I just need to add a user.
That's great! We love hearing you want to share your joy of Jump with others.
If you signed up through our "Self-serve" process, you can add users manually by going to "Account Settings," then the "Subscription & Users" tab.
There will be a "+User" button you can click on to add a user.
If you don't see this button, use the messenger on the bottom-right corner of this screen (or the bottom-right corner of my.jumpapp.com) to tell us the name and email address of the user and what type of seat (Full / Lite) they should be. The Jump team will take it from there!
Note:
A Full seat can capture meetings and produce its own AI outputs. It's what advisors would typically use for their own seats.
A Lite seat allows for other users on the account to help edit and sync the meeting outputs generated by a Full seat. Lite seats are often used for operations teams, assistants, or other team members who need to help inside of Jump.