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Jump Account Settings

Configure your users' experience in Jump.

Rachel Armstrong avatar
Written by Rachel Armstrong
Updated today

Use the Account Settings page to configure organization-wide preferences for your Jump portal—everything from your logo and email templates to how teams and tasks behave. To get there, click Account settings in the left-hand nav.


1. Account

Account profile

  • Account name – the name that shows up in meeting exports and email templates.

  • Account logo – upload your firm’s logo; it will be embedded in agendas, recap emails, and PDF exports.

  • Revert / Save – cancel unsaved changes or commit them.

Custom login page

Toggle on to set a firm-specific login experience (logo, branding, helper text).


2. Subscriptions & Users

  • User list – see every user on your account, their role, teams, and sign-in status.

  • Usage report – track which users have connected a CRM, email, performed automated notetaking or pre-meeting prep, and which mobile platform they’re on.


3. Teams

  • Create teams. People within a team share permissions to view each other's meetings

  • See each team’s member list at a glance.

  • Use teams to filter reports, assign tasks, or share access to other users’ meetings.


4. Analytics & Interactivity

  • Sentiment Analysis – surface emotional tone of client conversations.

  • Talk time – see who dominated the conversation in each meeting.

  • Keywords – pick custom keywords (e.g. “goals,” “pain points,” “compliance,” “next steps”) to track across all meetings.


5. Tasks

  • Define your own task statuses—rename, reorder, add new or remove unused statuses.

  • Statuses appear in the task panel of every meeting; they can be synced with your CRM.


6. Email Templates

  • Create reusable templates for:

    • Meeting invitations (agendas)

    • Recap emails

  • Use variables (e.g. {{account_name}}) to personalize subject lines and bodies.

  • Attach templates to specific meeting types for full automation.


Getting Help

If you have questions or need assistance configuring any of these settings, click the chat bubble in the bottom-right of your Jump portal to reach our support team.

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