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How to remove a user from Jump
How to remove a user from Jump
Peter Boshard Olson avatar
Written by Peter Boshard Olson
Updated over a month ago

If a user leaves your firm, here's the process for removing that user from Jump:

  1. Have one of your account owners email us at [email protected] to say that you'd like to remove a particular employee's access.

  2. Specify whether you'd like us to transfer that user's meetings (notes, recordings, etc.) to another Jump user at your firm, and tell us the email address of the new owner.

  3. We'll then delete the employee's account, and send you a response confirming that we've done this. If you've asked us to transfer the meetings to another user you've specified, we'll confirm that we've done that as well.

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