Who can access this feature?
Full users
Note: Depending on your firm's or broker-dealer's policies, you may not have all of these options available at this time.
When you’re meeting in person, you can record audio using any recording app on any device and then upload the audio to Jump for AI processing.
This guide covers two ways to upload your recording:
Upload from your phone using the Jump mobile app (iOS or Android)
Upload from your computer using my.jumpapp.com (no mobile app required)
Record with any app and upload using the Jump mobile app
Best for: Uploading immediately from your phone after the meeting
Requires: Jump mobile app installed (iOS Jump app or Android Jump app)
Step 1: Record the meeting
Use your preferred recording app to capture the meeting audio. For example, Apple’s built-in Voice Memos (see screenshots below) or Google Recorder on Android.
Step 2: Share the recording to Jump
Once your meeting is recorded:
Open your recording in your recording app
Click the three-dot menu
Tap Share (or Send / Export)
Choose Jump from the share menu
In Jump, optionally give the meeting a name (you can edit it later)
Tap Submit
Record with any app and upload through my.jumpapp.com
Best for: Uploading from a browser
Requires: Access to my.jumpapp.com
Step 1: Record the meeting
Record the meeting using any recording app or device.
Step 2: Upload the audio through your browser
Open a browser and go to my.jumpapp.com
(You can do this on a computer, phone, or tablet.)
Navigate to Meetings → All past
Open the meeting you want to attach audio to
Click the Meeting notes tab
Click Select file
Choose your audio file and upload
Note: If this meeting isn’t on your calendar (or doesn’t already exist in Jump), click New Meeting → Upload meeting audio.
Still have questions? Reach out to [email protected] for further assistance with uploading an audio file.
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