Jump

What taxes might appear on my invoice?

We may collect sales tax, VAT, or GST in certain jurisdictions to comply with local regulations.

Beginning November 1, 2025, taxes may be added to invoices for customers in regions where we meet local tax thresholds.

Customers in select regions where we meet local tax thresholds. Whether tax applies is determined by your billing address and local tax laws.

It is based on the applicable laws in your jurisdiction.

How do I make sure my billing address is correct?

Account owners can review and update billing information on Stripe by going to Profile &amp; settings &gt; Account settings &gt; Subscription &amp; users &gt; View subscription in Stripe.

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Chat: In your Jump account, click Help &gt; Chat with support.

Email: <a href="mailto:help@jumpapp.com" rel="nofollow noopener noreferrer" target="_blank">help@jumpapp.com</a> ​

- Chat: In your Jump account, click Help &gt; Chat with support.
- Email: <a href="mailto:help@jumpapp.com" rel="nofollow noopener noreferrer" target="_blank">help@jumpapp.com</a> ​

<a href="https://help.jumpapp.com/en/articles/11788196-how-to-view-pay-my-invoices">How to view / pay my invoices</a>

<a href="https://help.jumpapp.com/en/articles/11787802-how-to-update-my-payment-information">How to update my payment information</a>

<a href="https://help.jumpapp.com/en/articles/11788142-how-to-update-my-billing-contact-information">How to update my billing contact information</a>

- <a href="https://help.jumpapp.com/en/articles/11788196-how-to-view-pay-my-invoices">How to view / pay my invoices</a>
- <a href="https://help.jumpapp.com/en/articles/11787802-how-to-update-my-payment-information">How to update my payment information</a>
- <a href="https://help.jumpapp.com/en/articles/11788142-how-to-update-my-billing-contact-information">How to update my billing contact information</a>

Sales Tax FAQs

Find answers and get help from Intercom Support and Community Experts

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Sales Tax FAQs

What taxes might appear on my invoice?

When does this start?

Who is charged tax?

How is the tax rate determined?

How do I make sure my billing address is correct?

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