Who can access this feature?
Account owners
How to view and pay your invoices
Account owners will see the Account settings tab in the left-side navigation panel in Jump.
Click on Account settings > Subscription & users to view your current subscription and a list of users associated with your firm's Jump Account
Next, click on the Manage subscription button found in the top right-hand corner of the Subscription & users setting page.
You will then be brought to a billing portal where you can make the desired changes.
To update or change payment information, find the section INVOICE HISTORY. You will see a list of your firm's invoice history, along with the status of each invoice. You are then able to manage each invoice and pay any outstanding invoices.
Note: If you wish to switch to automatic payments, please reach out to [email protected]
Note: If you don't see "Account settings" in the bottom left corner of Jump, you are not an account owner. Reach out to your firm's account owner to request details and make changes to your subscription.
Have additional billing questions? Reach out to [email protected] for assistance.
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