Who does this feature apply to?
Full users
Unlike virtual meetings where everyone is already connected to the digital environment, in-person meetings require special attention to ensure quality recording and successful meeting capture with Jump.
This guide will help you navigate the process smoothly and avoid common pitfalls.
Tips for using the Jump web browser to capture a meeting
DO always click "Submit" once done with your meeting
This finalizes the recording and initiates the processing of your meeting. Without this crucial step, your meeting data might not be saved properly, potentially losing all the valuable information captured during your session.
DO test your microphone before important meetings
Microphone quality and placement are especially critical for in-person meetings where multiple speakers might be present. A quick test ensures your device can adequately capture everyone in the room, not just those closest to the microphone.
Once you begin capturing the test meeting, click on the microphone icon to the right of the meeting title to verify that the proper microphone is selected.
DO run a test meeting with your setup before meeting with clients
For in-person meetings, particularly in new locations or with multiple participants, conducting a brief test meeting helps you identify potential issues with room acoustics, background noise, or microphone placement that could affect recording quality.
DO ensure you see the waveform indicating audio is being captured
The waveform is your visual confirmation that Jump is actually receiving audio input. For in-person meetings, this visual cue is especially important as it helps you confirm that participants seated farther from the device are still being captured.
Things to avoid when using the Jump web browser to capture a meeting
DON'T close the tab or window during recording
Closing the browser tab terminates the recording session immediately. Unlike dedicated recording apps, the web browser needs to remain active to continue capturing your in-person meeting.
DON'T minimize the tab during recording
Some browsers may limit functionality in background tabs, potentially affecting the recording quality or causing interruptions. Keep the Jump tab visible throughout your in-person meeting to ensure optimal performance.
DON'T leave the Jump site while recording
Navigating away from Jump while recording could interrupt the data capture process. If you need to reference other materials during your in-person meeting, consider opening them in a separate window or having them prepared beforehand.
DON'T use the web browser to capture a virtual meeting
The Jump web browser is specifically designed to capture in-person meetings. For virtual meetings conducted through platforms like Zoom, Teams, or Google Meet, send the notetaker to your meeting manually or have it set up to attend automatically.
Still have questions about capturing a meeting from the Jump web browser? Reach out to [email protected] for assistance.
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