Who can access this feature?
All Full users
What types of meetings can Jump capture automatically?
The Jump notetaker can be set up to automatically join and capture scheduled virtual meetings only (e.g., Zoom, Microsoft Teams, Google Meet, etc.).
For in-person meetings or impromptu calls, the Jump notetaker will need to be set up manually.
How do I make sure Jump will capture my meetings automatically?
Go to Profile & settings > User settings > Preferences and toggle on:
“Automatically add notetaker to upcoming meetings.”
We recommend keeping this option toggled on. If so, then the notetaker button will be auto-toggled on for every virtual meeting in your Upcoming tab.
This means when the meeting time comes around, Jump will auto-send the notetaker to the event. You can always toggle the notetaker icon off if you don’t want Jump to auto-send the notetaker to an upcoming event.
Make sure to include the virtual meeting link in the event on your calendar so Jump knows where to send the notetaker.
For example, Juliette has an upcoming meeting with John Wilsons and it’s going to be a Zoom meeting. When she creates the event on her Google Calendar, she adds the Zoom link to the Location field. (You can also put the link in the description section of the event.)
Including the link in the event on your calendar allows Jump to automatically send the notetaker to the meeting. You will know when Jump finds a meeting link, because it will show the type (Zoom, Google Meet, Teams, etc.) in your Upcoming tab.
In this case, because this meeting has a Zoom link in the calendar event, Jump populates a Zoom icon next to the event in Jump.
If you are seeing an event in the Upcoming tab being tagged as Capture in-person, or displaying "No conferencing" then it means Jump can’t find a link in the event, and assumes it is not a virtual meeting. Double-check your connected calendar to ensure you have included a virtual URL in either the location or description of the event if you would like Jump to attend automatically.
Note: Notetaker attendance is controlled at the account-level via the Compliance tab. Depending on your firm's settings, or the inherited settings of your firm's parent account, you may be unable to control notetaker attendance. In this case, you will need to manually toggle on your notetaker attendance prior to each meeting. The Compliance tab is only available for account owners, if you do not see the Compliance tab, then you are a standard user, and cannot edit account-wide notetaker settings.
Need more help?
Chat: In your Jump account, click Help > Chat with support.
Email: [email protected]






