Why you might want to rename the speakers in Jump's meeting transcript
When you're on a call with a web conferencing tool like Zoom, Google Meet, and Microsoft Teams, Jump will automatically pull in the names of the speakers from each of those systems. So when it generates notes, it knows who is who.
When you've done an in-person meeting in Jump, or manually captured a phone call, Jump doesn't automatically know who the speakers are. Jump will typically be able to detect who is speaking at what time (this process of distinguishing voices is called "diarization"), and it will often use context clues from the call to determine the speakers' identifies (like when you say "Hi, Jim!" at the start of the call, or if the title of the meeting is "Review with Mike Smith"), but you can help it by explicitly providing the speakers' names.
How to rename the speakers in Jump's meeting transcript
Here's how you rename speakers in Jump:
Go to the AI-Processed meeting page:
Click on the meeting for which you'd like to rename the speakers
Click on "View meeting" in the middle-right of the screen:
Click on "Speaker 1":
Type in the speaker's name, and click the option that appears to add that speaker's name:
Click "Update all"
And repeat this process for the other speakers ("Speaker 2," etc.)
The notes won't automatically update once you've done this -- You'll need to reprocess the meeting. Learn how to do that here.