Who has access to this feature?
Account owners
Account owners in Jump can configure their Compliance settings to automatically delete media and transcripts after a set period. These retention settings will apply to all users on the account.
Jump also offers other options, such as manual deletion of meetings or separate delay deletion periods for audio/video and transcripts, for users who may need more customization.
Where to find media and transcript retention settings
Go to the Compliance settings tab.
Select the Meeting data tab.
Scroll down to the Meeting capture and retention section.
Adjusting your retention settings
Under Meeting data storage strategy, you have two options to automatically delete meeting data:
Retain transcripts (delete media)
Retain nothing (delete media and transcripts)
Note: If you choose not to retain media or transcripts, you will lose the ability to reprocess a meeting in the future.
Retain transcripts (delete audio/video)
If you select Retain transcripts (delete audio/video), a new field will appear, Delete audio/video after delay.
If this setting is Enabled, you'll have to option to enter a custom number of days under the Audio/video deletion delay timeframe field. This allows you to define the number of days after which meeting audio/video will automatically be deleted from Jump.
If this setting is Disabled, the Delay timeframe field is removed, which means Jump will never retain any audio/video from your meetings
Retain nothing (delete audio/video and transcripts)
If you select Retain nothing (delete audio/video and transcripts), all meeting data captured by Jump will be automatically deleted on a set timeline of your choosing.
With this data storage strategy, you can choose to have audio/video and transcripts deleted on the same schedule, or separately on two different schedules.
For example, you could have Jump automatically delete meeting audio/video after 7 days, then have transcripts auto-deleted after 30 days. Or, you could set them both to be deleted after 30 days.
Note: Any new media/transcript retention settings will apply to all meetings within Jump, both past and future. This means that if you adjust your settings to delete audio/video and transcripts after 7 days, any meetings captured with Jump from before 7 days ago will automatically be deleted from your account.
Frequently Asked Questions (FAQs)
Is it possible to delete only the audio but keep meeting notes and transcripts?
Yes, you can specify retention settings in Compliance settings to retain only transcripts after processing meeting notes.
Is deleting a meeting the only way to fully remove sensitive data?
Yes, to ensure media and transcripts are permanently removed from the platform, deleting the entire meeting is the most effective method.
Can I recover deleted audio/video or meeting?
Once a meeting has been deleted, the associated media and data cannot be recovered.
Have questions about meeting data retention in Jump? Reach out to [email protected] for assistance.