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How to automatically delete recordings & transcripts
How to automatically delete recordings & transcripts

Customize your Jump summary-only mode or recording and transcript experience.

Adam Kirk avatar
Written by Adam Kirk
Updated yesterday

Jump users can choose from a variety of summary-only or retention periods for the audio and visual recordings and transcripts that are produced from your transcripts.

Account owners can configure having no recording or transcript available or automatically deleting recordings and transcripts after a set period. These retention settings will apply to all users on the account owner's account.

  1. Select the Meeting capture & data tab.

  2. Then click on the Edit button.

  3. A pop-up window will appear. In the "Capture mode" field, from the drop-down menu, select either the option "Summary only" or "Audio & video.

  4. If you select "Summary only," click the green Save button to save your changes and exit the pop-up window. To learn more about "Summary only" mode, visit the Help article "An overview of summary-only mode."

  5. If you select the option "Audio & video," you will be prompted to choose one of the options from the "Storage policy" field.

    1. If you choose the option to "Retain media & transcripts," click the green Save button to save your changes and exit the pop-up window. Jump will retain your meeting recordings and transcripts indefinitely.

    2. If you choose the option to "Retain transcripts (delete media)" or to "Retain nothing (delete media & transcripts)," a "Delete after delay" field will appear.

    3. Check the "Delete after delay" box.

    4. A "Days" field will appear. Fill in the number of days after which a meeting takes place for either the media (recordings) or media and transcripts to be deleted automatically from Jump.

    5. Click on the green Save button to save your changes and exit the pop-up window.

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