Who has access to this feature?
Account owners
Account owners in Jump can configure their Compliance settings to automatically delete media and transcripts after a set period. These retention settings will apply to all users on the account.
Jump also offers other options, such as manual deletion of meetings, for users who may need more customization.
Where to find media and transcript retention settings
Go to the Compliance settings tab.
Select the Meeting data tab.
Scroll down to the Meeting capture and retention section.
Adjusting your retention settings
Under Meeting data storage strategy, you have two options to automatically delete meeting data:
Retain transcripts (delete media)
Retain nothing (delete media and transcripts)
Note: If you choose not to retain media or transcripts, you will lose the ability to reprocess a meeting in the future.
If you select either of these options, a new field will appear, Delete media after delay.
If this setting is Enabled, you'll have to option to enter a custom number of days under the Delay timeframe field. This allows you to define the number of days after which media and/or transcripts will be automatically be deleted from Jump.
If this setting is Disabled, the Delay timeframe field is removed.
This means Jump will never retain any transcripts and/or media from your meetings, depending on the Meeting data storage strategy you have selected.
After configuring the settings, click the green Save button to reflect in your account.
The new media/transcript retention settings will apply to all meetings within Jump, both past and future. This means that if you adjust your settings to delete media after 7 days, any meetings captured with Jump from before 7 days ago will automatically be deleted from your account.
FAQs
1. Is it possible to delete only the audio but keep meeting notes and transcripts?
Yes, you can specify retention settings in Account Settings to retain only transcripts after processing meeting notes.
2. Is deleting a meeting the only way to fully remove sensitive data?
Yes, to ensure media and transcripts are permanently removed from the platform, deleting the entire meeting is the most effective method.
3. Can I recover a deleted recording or meeting?
Once a meeting has been deleted, the associated recording and data cannot be recovered.
Have questions about meeting data retention in Jump? Reach out to [email protected] for assistance.