Who is this article for?
Account Owners currently trialing Meet, Onboard, & Grow
Is your account on Core or Scale (Legacy products)?
Check out this guide to upgrade your Jump trial to a paid subscription
How to upgrade
To upgrade your account during, or at the end of your trial, click the Upgrade now button displayed within the green trial banner at the top of your screen.
Alternatively, you may also go to Profile & settings > Account settings > Billing, then press Upgrade Now.
After you click the Upgrade Now button, you will be redirected to the Order Form. Here you will select and confirm the teammates and products you wish to pay for. Once you are finished, press Continue to billing setup.
Note: You may also purchase additional licenses to be used by members of your firm at a later date. If you are unsure, feel free to skip this step as you can purchase additional products at any time.
Next, you will be directed to the Billing setup page. Here you can choose between annual or monthly payments. Please note that if you choose to be billed monthly, your subscription is still annual. You will also enter your billing information and payment method on this page. Once you are finished, press Continue to review.
Tip: Consider choosing the Annual, prepaid option, which is cheaper than Annual, billed monthly. The discount carries through every renewal, not just your first year.
After you have pressed Continue to review, you will be directed to the Review & Confirm page. Confirm your total and review the cost breakdown. Finally, check the confirmation box attesting that you have read and agree to Jump's Master Services Agreement, then click Confirm and pay.
That's it — welcome to Jump! Your subscription is active. Now you can get back to your clients, and let Jump handle the rest.
Need More Help?
Chat: In your Jump account, click Help > Chat with support.
Email: [email protected]