Who should connect to HubSpot?
All Full users
All Lite users
Jump’s HubSpot integration allows you to:
Sync Jump meeting notes to a HubSpot contact
Sync Jump follow-up tasks as new HubSpot tasks
Pull in HubSpot contact data for Jump pre-meeting prep
And more...
Required HubSpot permissions
To enable this integration, a HubSpot user must have the following permissions. If you do not have these permissions, please contact your organization’s HubSpot Super Admin to adjust your user role.
CRM Objects Permissions
Contacts (View, Edit)
Companies (View, Edit)
Deals (View, Edit)
Tickets (View, Edit)
Tasks (View, Edit)
Notes (View, Edit)
CRM emails (View, Edit)
Meetings (View)
Calls (View)
Automation Tab
Workflows (View, Edit or View Only)
Account Settings Access
App Marketplace access (turned on)
Edit property settings (turned on)
Connecting Jump to HubSpot
Open Jump and go to User settings > Integrations.
Find the HubSpot tile and click Connect.
Note: If your HubSpot user does not have the permissions mentioned, you will see a “Couldn't complete the connection” error in HubSpot.
HubSpot integration troubleshooting steps
Check permissions: Confirm you have all the above permissions in your HubSpot user profile.
Contact Super Admin: If you do not have these permissions, reach out to your HubSpot Super Admin or IT team to update your role.
Connect to HubSpot: Once permissions are in place, return to Jump and follow the integration steps. You should now be able to authenticate successfully.
Still need help connecting your HubSpot account to Jump? Reach out to [email protected] for assistance.