Who can access this feature?
All Full users
Which VoIP services does Jump support?
Jump currently supports integrations with the following VoIP services:
RingCentral
Intulse
Dialpad
If you use another VoIP system, let us know on our feature request board!
How to connect Jump and your VoIP service
Go to User settings > Integrations > Meeting Integrations, then select Connect under your the VOIP system your firm uses.
How to capture phone calls made with your VoIP service
Use your VOIP system's native controls to capture phone calls. You can typically set up your system to capture calls automatically or manually.
Our RingCentral guide walks you through how to do this. We've found that most systems work similarly, so even if you use another VoIP service, this guide can still be helpful.
How to access the meeting notes
After a phone call has ended, Jump will automatically process the meeting and generate notes. You can access these notes by going to the AI-processed tab in Jump.
You'll notice that Jump automatically names the meeting based on the context of what was discussed. If you'd like to rename the meeting, click into the name, then type out your desired title.