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How to manage meeting sharing, transcripts, and downloads

Decide who can see meeting outputs, and whether users can copy transcripts, download media, or export Insights.

Written by Mitchell Murphy

Who has access to these settings?

  • Account owners

  • Compliance admins

Control who at the firm can see meeting outputs and what users can copy, download, or receive by email.

To access these settings, go to Profile & settings > Compliance > Meeting data.

Meeting data tab in Compliance settings


Meeting sharing

Choose how meetings are shared between members of your firm. Under Meeting sharing defaults, choose one:

  • Allow users to select: Allow each user to manage meeting sharing preferences.

  • Share meetings with Jump attendees automatically: Any Jump users in your account who are attendees of a meeting (either from calendar invites or manually added) will automatically have access to the meeting outputs.

  • Meeting owners review share requests: Any Jump users in your account who are attendees of a meeting will be able to send a "share request" to the meeting owner to view and edit meeting outputs like notes, follow-up tasks, etc.

Meeting sharing settings on the Meeting data tab

Note: If you choose Allow users to select, users set their own default under Profile & settings > User settings > Preferences > Meeting sharing.


Transcript redaction choices

Choose the types of information to redact from meeting transcripts. Redact the following types of information:

  • Account Numbers

  • ABA Numbers

  • Credit Card Numbers

  • Driver's License Numbers

  • Passport Numbers

  • Social Security Numbers

  • State Identification Numbers

Transcript redaction choices in compliance settings


Ability to copy the transcript or download media

Decide whether users can copy transcripts or download meeting media:

  • On: Allow users to copy the transcript or download media.

  • Off: Don’t allow users to copy the transcript or download media.

Ability to copy the transcript or download media settings


Insights downloads

Choose whether users can download Insights CSV or PDF files, or generate Insights reports:

  • On: Allow users to download Insights CSV or PDF files, and generate Insights reports.

  • Off: Don’t allow users to download Insights CSV or PDF files, or generate Insights reports.

Insights downloads settings

Note: Pulse PDF exports and Pulse report generation stay available even when this is set to Off.


Email meeting transcripts to

Jump automatically emails meeting transcripts to these addresses after each meeting finishes processing. Private meetings are not included.

Use this feature to send a copy of every meeting transcript to your firm’s archiving or supervision system. Many firms add the email address their archiving provider uses to capture communications.

Email meeting transcripts to settings

Important: Transcripts may contain sensitive client information. Add email addresses with that in mind.


Meeting visibility for Grow features

Allow Account owners and Insights Admins to view meeting details from Grow features like dashboards, Pulses, and Scorecard reports. Adding these roles grants view access only. To edit a meeting, they still need to be a team meeting admin or have the meeting shared with them.

Meeting visibility for Grow features settings


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