Who can use this feature?
Full users on Ramping, Core, or Scale (legacy)
Full users on Meet
Lite users who are Scheduling admin
What is Shared Calendars?
Shared Calendars (Team Scheduling) allows a booking window owner to link a second team member’s calendar to the same booking window.
Jump checks availability across both calendars in real time and only shows time slots where everyone is available, based on the booking window’s scheduling rules.
Clients see a normal booking flow with one set of available times; Jump handles the coordination in the background.
Note: Looking for the full picture? Check out the Meeting Scheduling in Jump help guide.
Requirements
Each linked team member must have an active calendar integration connected to Jump (Google or Microsoft 365).
A team member without a connected calendar can’t be added to a shared booking window.
The booking window is owned and managed by the advisor who created it.
Where to find Shared Calendars
Go to Profile & settings > User settings > Booking Windows.
Create a new booking window, or open an existing booking window to edit it.
In the booking window settings, find the Booking calendar selector.
How to set up a shared booking window
Go to Profile & settings > User settings > Booking Windows.
Create a new booking window, or open an existing booking window to edit it.
In the Booking calendar selector, choose your primary calendar.
Click + Add a calendar.
Select a second team member from the list.
Only team members with an active Google or Microsoft 365 calendar integration will appear.
Click Done to save your booking window.
Once added, the booking window uses combined availability from both calendars.
How it works for clients
Clients book through the same booking link and follow the same steps as any other Jump booking window.
Available times are shown in the client’s timezone.
The only difference is behind the scenes: Jump only displays time slots where all linked calendars are available.
After booking, both team members receive the calendar invite.
FAQ
Can I link more than two calendars?
Not yet. A booking window currently supports up to two linked calendars.
What happens if one team member’s calendar connection expires?
Available times reflect that person’s calendar as of the last successful sync. A warning appears in booking window settings if an integration needs reconnecting.
Can I link an external calendar to my booking window?
No, Shared Calendars doesn’t support linking external calendars (people outside your Jump account).
Can I link the calendar of a Jump user under a different account?
No, all linked team members must be on the same Jump account.
How many linked calendars can I have on one booking window?
A booking window currently supports up to two linked calendars.
Does the second team member get notified of bookings?
Both team members receive the calendar invite when a client books. Booking confirmation notifications go to the booking window owner.
Need More Help?
Chat: In your Jump account, click Help > Chat with support.
Email: [email protected]