Who should connect to Schwab?
Full users
Lite users
Note: To use this integration, you need admin permissions within Schwab to authorize the OAuth connection.
An admin in Schwab must also enroll your firm in Data Delivery Enrollment as shown in the screenshot below.
What the Schwab Integration Does
The Jump integration with Schwab brings custodian data directly into your pre-meeting prep, allowing you to:
View account alerts (e.g., Required Minimum Distributions, account activity notifications)
See request statuses (e.g., account openings, address changes, asset transfers)
Access beneficiary information for client accounts (primary/contingent, percentages, relationships)
Automatically link Schwab clients to your Jump contacts
The Schwab integration supports the following context:
Account Holder — client/account holder names, roles, contact details, account membership, and beneficiary information where available
Alerts — Schwab alerts, including action-needed items and account/service flags
Status — Schwab workflow status items across account maintenance, account opening, move money, transfer of assets, cost basis, and related categories
Account Profiles — account type, registration, account settings, holders
Balances — account-level values, cash, market value, funds available to trade, and related balance fields
Positions — holdings within Schwab accounts
Cost Basis — realized/unrealized gain-loss and lot-level cost basis detail
Transactions — recent account activity and transaction history
Move Money Activity — read-only status of transfer/move-money requests
Standing Authorizations — SLOA/standing instruction readiness signals and related authorization details
How to connect Schwab to Jump
Navigate to Profile & Settings > User Settings > Integrations in Jump.
Click + Add an integration.
Find Schwab under the Custodian category.
Click Add Integration.
You'll be redirected to Schwab to authorize the connection.
Once authorized, Jump will automatically import your Schwab clients and link them to existing Jump contacts where email addresses match.
How to use the Schwab integration in pre-meeting prep
You can incorporate Schwab information into your pre-meeting prep notes with these steps:
Go to Profile & settings > User settings > Templates.
Select your desired Meeting Prep template from the list.
In the template editor, click on the Default Sources tile on the left and locate the Schwab field.
Here, select the specific Schwab objects that you would like to make available to Jump for generating pre-meeting prep. (e.g., Alert, Status, Beneficiaries).
Within the meeting prep template, you can add an Instructions block that tells Jump what to do with the Schwab information.
Use the Sources dropdown on the bottom left corner of the Instructions block to further specify the Schwab objects you'd like to be used in this block.
Throughout the prep template, you can also use the "@" symbol to pull in specific variables from your connected Schwab account.
For more information, check out this guide: How pre-meeting prep works in Jump.
Frequently asked questions (FAQs)
What does Jump pull in from Schwab for Pre-Meeting Prep?
Jump pulls the following data for pre-meeting prep:
Alerts: Notifications on various account activities
Status: Progress of various categories of requests, such as service requests and account opening requests
Beneficiaries: Primary and contingent beneficiaries, percentages/fractions, and relationships for client accounts
How does Jump link Schwab clients to my contacts?
Jump automatically links Schwab clients to existing Jump contacts using email address matching. If the email addresses match, the Schwab client will be tied to your Jump contact. If there's no match, the Schwab client won't be automatically linked.
Need more help?
Chat: In your Jump account, click Help > Chat with support.
Email: [email protected]