How does the notetaker know to attend a Zoom / Google Meets / Microsoft Team meeting?
If you have a calendar connected (read more about that here), Jump will look at your upcoming calendar events, and pull those into Jump, along with the url of the meeting (the Zoom URL, etc.). Then Jump will schedule a notetaker to attend that meeting as a participant.
Can I send the notetaker manually?
Yes! Here's how:
Click on the "New Meeting" button in the top left corner of my.jumpapp.com
Click "Send notetaker to meeting"
Paste in the meeting link from your calendar invite. (In Zoom, you can also get this by clicking on the list of participants, the option to invite, and then "copy invite link")
The notetaker should show up to your meeting within 7-15 seconds.
Can I just use Zoom's recording feature?
No, that won't pull the Zoom recording into Jump, even if you have your Jump account connected to Zoom. Jump sends a notetaker to the meeting as an attendee, and captures it that way. We did this so there would be less of a delay in receiving a recording (and thus generating notes) after a meeting.
But if you do record via Zoom, and you have access to that recording, you can always upload it to Jump manually.
How do I rename my notetaker?
This is an account-level setting, so only those who have access to the account settings tab (account owners) can do this.
Here's how to change the name:
Go here (Account settings -> Account info)
Write the new notetaker name next to "Notetaker name"
Click Save